Support

Need a hand with a rental?

Tell us what happened and include your rental ID if you have it. Rental IDs start with RNT- and appear on your rental page and receipt.

Charger didn't release?

Don't scan again. Open a ticket with your rental ID and we'll resolve the charge.

Can't find a return station?

Use Find a Station or return to the station you rented from.

Incorrect charge?

Include the rental ID and we'll review the full rental timeline.